Data Retention Policy

 

1. General Information

Tastevinage (2 rue de Chaux – CS 50012 21700 Nuits Saint Georges – France), in its capacity as data controller, places great importance on the protection of and respect for your privacy. This policy aims to inform you about our practices regarding the collection, use, and sharing of information that you may provide to us through our website (the “Site”). Tastevinage will hereinafter be referred to as “Tastevinage”, “we”, or “our”.

This policy (as well as our Terms of Use, any document referred to therein, and our Cookie Policy) explains how we process the personal data we collect and that you provide to us. We invite you to read this document carefully to understand our practices regarding the processing of your personal data.

 

2. Information We Collect

We may collect and process the following data:

 

2.1. Information You Provide to Us Directly

By using our Site, you provide us with information, some of which may identify you (“Personal Data”). This is particularly the case when you fill out forms, contact us – whether by phone, email, or any other means of communication – or report an issue to us.

This information includes, in particular, the following data:

2.1.1. Data required to use the services we provide on our Site or to access any other service we provide. This data includes your first and last name, email address, and phone number;

2.1.2. A postal address;

2.1.3. A copy of all communications exchanged between you and Tastevinage;

2.1.4. Data we may ask you to provide when you report a problem related to our services, such as the subject of your support request;

 

2.2. Data We Collect Automatically

2.2.1. If you connect to our services using social network features made available to you, Tastevinage may collect some of your Personal Data when you interact with features of those social networks, such as “Like” features.

2.2.2. During each of your visits, we may collect, in accordance with applicable legislation and with your consent where required, information relating to the devices on which you use our services or the networks from which you access our services, including in particular your IP addresses, login data, types and versions of internet browsers used, types and versions of your browser plugins, operating systems and platforms, data about your browsing path on our Site (including your navigation across the various URL pages of our Site), the content you access or view, search terms used, download errors, time spent viewing certain pages, your device advertising identifier, interactions with the page, and any phone number used to contact us. Among the technologies used to collect this information, we notably use cookies (for more information on this topic, please refer to our Cookie Policy).

 

2.3. Data Retention Period

2.3.1. Your Data is archived after a period of 2 years following your last use of our Site.

 

3. How Do We Use the Data We Collect?

We use the data we collect in order to:

3.1. perform contracts entered into between you and us, and provide you with the requested information and services;

3.2. send you information about our services by email or any other means of communication;

3.3. send you, in accordance with applicable legal provisions and with your consent where legislation requires it, marketing, advertising, and promotional messages, as well as information related to the use of our services, or suggest and advise services that may interest you. We may also use your data to send you advertising messages likely to interest you on social media platforms or third-party websites. If you would like more information on this topic, we invite you to review the contractual documents of these platforms;

3.4. inform you about changes made to our services;

3.5. improve and optimize our Site, in particular to ensure that our content display is adapted to your device;

3.6. allow you to use interactive features of our services if you wish;

 

4. Targeted Advertising and Emails We Send You

In accordance with applicable legislation and with your consent when required, we may use the data you provide to us on our Site for commercial prospecting purposes (for example to (i) send you our newsletters, (ii) send you invitations to our events or any other communication that may interest you, and (iii) display targeted advertising on social media platforms or third-party websites).

With regard to promotional emails: you may withdraw your consent at any time by (i) unchecking the relevant box in your account, (ii) clicking the unsubscribe link provided in each of our communications, or (iii) contacting us according to the terms described in Article 13 below.

With regard to targeted advertising:

  • On social media platforms (for example Facebook, Twitter): you may object to this processing at any time by configuring the advertising settings of your account;
  • On third-party websites: you can refer to our Cookie Policy to understand how to withdraw your consent.

 

5. Cookies and Similar Technologies

To learn more, please consult our Cookie Policy.

 

6. Links to Other Websites and Social Networks

Our Site contains links to the websites of our partners or third-party companies. Please note that these websites have their own privacy policies and that we disclaim all responsibility for how these sites use information collected when you click on these links. We invite you to review the privacy policies of these sites before sending them your Personal Data.

 

7. Changes to Our Privacy Policy

We may occasionally modify this privacy policy. When necessary, we will inform you and/or request your consent. We advise you to consult this page regularly to be aware of any changes or updates made to our privacy policy.

 

8. Contact

For any question relating to this privacy policy or any request concerning your personal data, you can contact us by:

  • sending an email to our Data Protection Officer at contact@tastevinage.fr
  • filling out this online form
  • or sending us a letter at the following address: Tastevinage – For the attention of the Data Protection Officer – 2 rue de Chaux – CS 50012 21700 Nuits Saint Georges – France